Questions?

01.

Will the Trackers work in my country?

Yes our trackers work worldwide where there is a 2G , 3G and 4G GSM cellular network. (including the US and Europe)

02.

Does the watch use WiFi?

PLEASE NOTE: The watch uses “data bundles” to send its location to the server for you view the location on the APP. However, should you want to use the phone calling or SOS function then you will also need to load normal “Airtime” as the watch will then make a cellular call to the pre-programmed numbers and function as normal mobile phone. GPS signals are carried through waves at a frequency that does not move easily through concrete and metal objects. All GPS devices rely on a series of satellites to determine where it is physically located. The signals sent from the satellites cannot penetrate buildings. When you use a GPS inside a building, a wide variety of physical barriers and potential interference sources hinder the device to pinpoint its location. Therefore, when outdoors the device will use the satellites to pinpoint its position to an accuracy of around 10meters. Should the device no be able to get a lock onto the Satellites for whatever reason it will then use the closest Wi-Fi location to determine its position. Example, if you are in a shopping Mall the watch cannot connect to the GPS satellites due to the fact the GPS signals cannot penetrate through buildings, so then it will use the nearest Wi-Fi such as Spur or Wimpy etc. Please note it does NOT connect to the Wi-Fi it only “reads” the location of the Wi-Fi hot spot and then sends that as it position. Should the watch not be able to connect to The Satellites or a Wi-Fi Hot spot it will then use LBS and use the nearest cell phone tower as its nearest position

03.

Are there set-up and ongoing costs involed?

The only payment you will make to Safety Angel is the cost of the tracking device (+p&p). Unlike competitor companies, Safety Angel does NOT charge monthly fees. Please note however that ALL GPS Trackers require a SIM card to be able to text the coordinates to another mobile phone or make a phone call, Optionally (where applicable*) if you want to enable live tracking via the internet or Mobile App*, then your SIM will need data bundles to allow internet uploads, don’t panic it will not cost a “premium”. The Trackers use GPRS and only uses a very small amount of data (Approximately 20mb a month)

04.

Can multiple Guardians be assigned to make contact with a GPS tracking device?

Yes multiple Guardians can be authorized to contact a GPS tracking device. This means that muliple people (Mom, Dad, Son etc) can have access to the tracker (to obtain its location etc) at any time

05.

Are the Watches easy to use?

Yes!! Our User Manuals are detailed, which provide in-depth and user-friendly advice for utilising your Safety Angel watch effectively.

06.

What is the accuracy of the GPS trackers?

Yes!! Our User Manuals are detailed, which provide in-depth and user-friendly advice for utilising your Safety Angel watch effectively.

Still Have a Question?

Send us a mail : sales@SafetyAngel.co.za